Shipping policy

FREE Shipping Worldwide with DHL for all orders $250 and over

FREE Shipping within Indonesia with JNE

Shipping Policy

All prices in this online shop do not include shipping cost.

All orders are dispatched directly from our design studio  in Bali, Indonesia .We strive to dispatch all orders within three business days, from Monday to Friday. Please note that we do not process orders during the weekends and on public holidays. 

Delivery date is determined by the chosen shipping service and it's important to remember that the estimated delivery time excludes customs processing, as this aspect is beyond our control. We want to emphasize that nikasgotsoul is not responsible for any  lost, stolen, or misdelivered packages

.For international orders, it's important to be aware that certain countries may impose additional duties and taxes upon the arrival of your package. To get a clear understanding of whether these duties and taxes apply to your order, we recommend reaching out to your local customs authority or customs office in your country. They can provide you with specific information regarding any potential charges that might be associated with your international purchase.

Please note, if you decide not to pay import taxes or duties and choose to reject the parcel, it does not mean the package will be returned safely to us ,in some cases the goods will be destroyed..We can not be held liable for refunding customers in this case. If we do receive a refused parcel back at our warehouse we will always deduct re-importation tax from any refund owed. Please note the original postage fee is non-refundable

Additionally, kindly be aware that we do not offer shipping to PO box addresses. 

Shipping Services

For shipping service nikasgotsoul work with DHL Courier Service for international order and JNE Courier Service for Indonesia order.

Shipping Fees

Worldwide: US$ 15

Indonesia: FREE

Please Note, nikasgotsoul does NOT ship to: Burma, Congo, Cote d’Ivoire, Iraq, Liberia, Libya, North Korea, Somalia, Sudan, Syrian Arab Republic, Yemen, and to remote rural destinations

Cancelled Order

If you wish to cancel or change an order that has not yet shipped, please contact us at nikasgotsoul@gmail.com. We will attempt to accommodate your request.

All orders are final once they have been processed through checkout for shipping.

No further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.